Multi-cloud is now the operating reality of every serious enterprise. Governing it requires four disciplines - not another ...

You cannot buy technology and assume it will create an advantage. Competitive advantage tends to come from who is most ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

While many “front-to-back systems” promise seamless integration, few are truly built as one platform. Learn how Bloomberg's ...

As businesses continue to make use of public cloud services, they need to develop a model for how the cloud fits into their processes and workflows. I am fortunate to lead a technology division for an ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

Investment managers are operating in an environment defined by constant, relentless change. Whether expanding into private markets, navigating evolving regulatory reporting requirements, or ...

For years, retail leaders have been sold a dream: the promise of technology solutions. A new commerce platform here, a unified customer view there, and all through a streamlined tech stack. And each ...

Employees are adopting AI fast, but CIOs still need to manage the operating model so quick productivity gains don't turn into ...

Created in collaboration with practitioners from Citi, JPMorgan Chase, Microsoft, KPMG, Deloitte, NTT Data, GE Healthcare, GlobalLogic, Prudential and Salesforce, the Adopt. Defend. Govern. (ADG) ...